Turbo now notifies customers on WhatsApp through Aura Chat
Turbo is now connected to Aura Chat, so customers get a WhatsApp message on every order status change, with a tracking link.
After launching Turbo and Aura Chat, we connected them together.
Delivery companies can now turn on WhatsApp notifications from Turbo's settings and write their own message templates — for example “Your order is with the courier” or “Your order was delivered”. Every time an order status changes, the customer gets a message with a link to track the order.
This cuts down on “where is my order?” calls and keeps customers informed all the time.